Privacy Policy for melarivora.com
Your privacy is important. This policy explains how we collect, use, and safeguard your personal information in line with South African legal requirements. Please read it carefully before using our services.
Information We Collect
We collect limited information when you interact with our site and request our services.
- Contact details you provide, such as name, email, phone, and address, when filling in forms.
- Service preferences and objectives, submitted during inquiry or contact processes on our site.
- Technical data, like IP address, browser information, and visit history, through analytics tools.
- Cookies and similar tracking to enhance your online experience and analyze site usage.
How We Use Your Data
Your information is handled securely for only specific business purposes.
- To respond to service inquiries and deliver requested solutions.
- To communicate project updates, recommendations, or announcements relevant to your inquiry.
- To improve our website, processes, and visitor experience via analytics insights.
- To comply with lawful obligations, such as POPIA and regulatory authorities where required.
Legal Basis for Processing
We process personal data with respect for legal requirements and transparency.
Information is used to provide requested services, respond to your queries, or comply with legal obligations under South African privacy law (POPIA).
Sharing Information
We only share your information when necessary for service delivery or compliance.
- With trusted service providers who support website hosting, analytics, or contact management.
- With regulatory agencies when required by South African law or legal process.
- With parties involved in business transfers, mergers, or compliance reviews.
Data Security
We implement technical and organizational measures to secure your information against unauthorized access or misuse. Regular reviews ensure our practices comply with South African standards and best industry practices.
Your Rights
You have various rights regarding your personal information and its processing.
- Request access to information held about you and the reason for its use.
- Request corrections for inaccuracies in your data or deletion when legally justified.
- Object to or restrict certain forms of data processing where applicable.
- Withdraw consent at any time if processing is based on your agreement.
Cookies and Tracking
We use cookies to personalize and evaluate website usage. See our full Cookie Policy for details and management options.
Cookie Policy Cookie Policy
Contact Us
If you have privacy questions or wish to exercise your rights, contact our team using the details below.
Email address: content@melarivora.com
Phone: +27(21)5272107
Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Policy Changes Notice
Notification of changes to this policy will be posted on this page. Please check regularly for updates.
Last updated: February 8, 2026